Testimonials

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Constructomax corporation

“Tracey intuitively listens to our Peer Group and provides insights in ways we never expected. We are excited for year two! “

LYNNE NEMES

Thomas Roofing

“This is the sixth peer group I’ve been in and it is the first one that I’ve taken things away from. I can’t wait to sign up for another year.”

LISA IRBY

Hillwood properties

“I knew Tracey would get it done right. I knew that I could count on you every time and if I didn’t see you, I knew you would hire the right people to be there in your place. You were consistent, you were reliable, and you gave me the reassurance that you valued your customers.”

DOUG JOHNSON

Roof Tech

“After implementing the strategies and coaching we received during our intensive Contractor Visit in August 2022, our service department’s contribution to total revenue grew from 15% to 25% The guidance we received has been a game-changer for our business, helping us capitalize on new opportunities and strengthen our existing operations.”

ROBERT POUTRE

Carlson Racine Roofing & Sheet Metal Inc.

“Although we are in the first year of this program, I can already see the benefits. Within the first 6 months we have improved our service department faster than we have in the last 6 years. The group consists of likeminded people in the same position working towards the same goals along with helpful guidance from Tracey. The benefits of being a part of this group are incalculable“

KEVIN PETERSON

Chaffee Industrial Roofing

“Since the Intensive Contractor Visit by Service First Solutions in August 2023, we at Chaffee Industrial Roofing have grown our Roof Maintenance Department from 2 1/2 to 5 1/2 crews, and we’re nearing the addition of a sixth. This growth has been supported by a shift from a paper-based system to Dataforma, improving our scheduling, tracking, and efficiency significantly.

The expertise from Service First Solutions has been pivotal in enhancing our response times, documentation, and invoicing marking a huge success for us.“

PETER CHAFFEE

Standard Roofing

“Service First Solutions brought a wealth of knowledge, not just about service, but also how to best utilize DataForma to meet our company’s needs. Tracey is a DataForma master, providing practical tips, forms, and advice that helped our company double our service department last year.” capitalize on new opportunities and strengthen our existing operations.”

JIM KING

Capital Roofing Partners

“I am happy to report that after working with Service First Solutions for approximately 18 months, our YTD Service revenue is up 71%. Working with Tracey has been a great investment!“

MADISON SMITH

HUDSON PETERS COMMERCIAL

“There were times I needed more or needed to understand it better, and Tracey never hesitated to find a way to fit it in his schedule to either get to the office and draw it on a whiteboard and explain it or get out to the property and get on a roof with me.“

JEFF PASCHAL

CD STRONG CONSTRUCTION

“Service First Solutions helped us clean up and optimize our Dataforma database which alone really enabled our company’s Service Department to stand out in our market. Additionally, they were available for assistance both before and after the visit and even had suggestions & for everything we needed to keep growing the department.”

DAVE FERGUSON

DATAFORMA, INC.

“Service First Solutions is a great asset to Dataforma customers, providing more than just expertise in the DF system, helping contractors with all aspects of their service departments (personnel, repair techniques, equipment, trucks, and GROWTH)!”

DARYL MARONIC

DATAFORMA, INC.

“One of our best users, Tracy Donels always has data forma open on his computer. To all of our clients, I personally recommend hiring Tracy to revamp and scale up your service department and increase data format usage through your office!”

BRIAN COOK

DRYSPACE, INC

“Big THANK YOU to both of you for your help. We got 5 PO’s for epair work at GM this week! You literally saved me hours if not days at I didn’t have available to get this processed and turned in Hopefully. this is the beginning of a lot more to come!”

LYNN PRICE

Grow your service departament today!

We help contractors of all sizes achieve success by establishing and cultivating a dedicated service department.

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