At Service First Solutions, our mission is to help turn good service departments into truly exceptional ones. Our roofing coaches know that long-term success doesn’t happen by chance, it’s built through well-defined processes, specialized training, consistent communication, and a culture centered on customer satisfaction.
Our Total Access Consulting program provides direct, ongoing access to our team. You’ll receive personalized guidance, training, and support tailored to your unique business goals. Whether you’re refining existing systems or building your service department from the ground up, Total Access provides the framework and expertise you need to accelerate growth and achieve measurable results.
We’ve expanded our program to deliver even greater impact. Enrollment now includes our highly sought-after Intensive Contractor Visits, a two-day, on-site experience that builds on remote consulting sessions. These visits allow our consultants to collaborate with your team in real time, applying strategies directly within your operational environment to drive tangible, lasting improvements.
Are you ready to elevate your roofing service department and achieve consistent, profitable growth? Complete the contact form below, and our team will schedule your initial remote consultation. Discover how Total Access Consulting, backed by the expertise of dedicated roofing professionals, can transform your operations, boost efficiency, and strengthen customer relationships.
“Service First Solutions brought a wealth of knowledge, not just about service, but also how to best utilize DataForma to meet our company’s needs. Tracey is a DataForma master, providing practical tips, forms, and advice that helped our company double our service department last year.” capitalize on new opportunities and strengthen our existing operations.”
“I am happy to report that after working with Service First Solutions for approximately 18 months, our YTD Service revenue is up 71%. Working with Tracey has been a great investment!”
“There were times I needed more or needed to understand it better, and Tracey never hesitated to find a way to fit it in his schedule to either get to the office and draw it on a whiteboard and explain it or get out to the property and get on a roof with me.”
We help contractors of all sizes achieve success by establishing and cultivating a dedicated service department.
