Experience measurable, lasting growth through Service First Solutions’ Intensive Contractor Visits, a cornerstone program designed to deliver hands-on transformation for your roofing service department. Over two focused days, our expert commercial roofing consultants work directly with your team to uncover opportunities, refine processes, and build a stronger, more efficient service operation.
At Service First Solutions, every member of our consulting team comes from the field. We’ve walked in your shoes, managing jobs, balancing service demands, and wearing multiple hats to keep a business running smoothly. That firsthand experience allows us to offer advice that’s not only strategic but genuinely relatable. We don’t speak from theory, we speak from real-world success in the commercial roofing industry.
Our clients often tell us that what sets us apart is simple: we understand them. As roofing professionals, we know the daily challenges of juggling schedules, clients, crews, and budgets. That empathy shapes how we work, offering realistic solutions that fit your team’s capacity, resources, and goals.
While remote meetings have their place, there’s no substitute for the impact of in-person collaboration. During your Intensive Contractor Visit, our consultants work side-by-side with your leadership and staff to assess current operations, strengthen systems, and implement strategies that drive measurable improvement.
Before the visit, we hold preliminary video calls to align on your objectives and establish a roadmap. Once on-site, we dive deep into your service department’s processes, implementing change, building accountability, and supporting your team with a custom weekly scorecard to track progress.
But our commitment doesn’t stop when we leave your facility. Following the visit, we provide remote Post-Visit Recaps to review achievements, adjust action plans, and ensure your team continues to advance.
If you’re ready to partner with a team of roofing professionals that combines technical expertise with genuine industry experience, Service First Solutions is here to help. Submit your information through the contact form below, and we’ll reach out to schedule your initial consultation.
Let’s bring human connection, practical insight, and proven strategies together to transform your service department from good to exceptional.
“Service First Solutions brought a wealth of knowledge, not just about service, but also how to best utilize DataForma to meet our company’s needs. Tracey is a DataForma master, providing practical tips, forms, and advice that helped our company double our service department last year.” capitalize on new opportunities and strengthen our existing operations.”
“Since the Intensive Contractor Visit by Service First Solutions in August 2023, we at Chaffee Industrial Roofing have grown our Roof Maintenance Department from 2 1/2 to 5 1/2 crews, and we’re nearing the addition of a sixth. This growth has been supported by a shift from a paper-based system to Dataforma, improving our scheduling, tracking, and efficiency significantly. The expertise from Service First Solutions has been pivotal in enhancing our response times, documentation, and invoicing, marking a huge success for us.
“Service First Solutions helped us clean up and optimize our Dataforma database which alone really enabled our company’s Service Department to stand out in our market. Additionally, they were available for assistance both before and after the visit and even had suggestions & for everything we needed to keep growing the department.”
We help contractors of all sizes achieve success by establishing and cultivating a dedicated service department.
